Additional house rules

You may call our office & confirm your reservation during our office hours. Monday through Friday 10:00 a.m. - 6:00 p.m. Saturday and Sunday 10:00 a.m. - 2:00 p.m. Check-in Time is 4:00 PM   Check-out Time is 11:00 AM Appliance or Mechanical Failure: In the event of appliance or mechanical failure of any type at the unit, Tanglewood Cabins will make every attempt to repair the problem or move the guest(s) to a different unit if possible. Please notify the office immediately of any problems that you encounter. Please keep in mind that the property has been reserved and held for you and that others may have been turned away. Guest(s) shall be solely responsible for any property damage, accident, injury, or loss sustained by any person including loss of money, jewelry, and any other items of personal property arising out of or in any way related to guest(s) request. Guest(s) shall inspect and be familiar with property use and application such prior to using them. Guest(s) hereby agrees to indemnify and hold Tanglewood Cabins and/or homeowner harmless and not responsible for any and all claims including those of third parties arising out of or in any way related to guest(s) use of premises or the items of personal property therein. Guest(s) assumes the risk of injury or other loss`s relating to any recreational activities and will not hold homeowner and Tanglewood Cabins responsible with respect there to. Homeowner and Tanglewood Cabins are not responsible for articles left on premises. Lost and found items will be held for 14 days. After such time all items will be donated to charity. All properties are privately owned and have different subscription packages for cable. Tanglewood Cabins does not guarantee any programming with regard to television program reception at our properties. Access For Repairs: A Tanglewood Cabins authorized employee or authorized repairman may enter the premises during business hours for any purpose connected with the repair, care or maintenance of the premises. Roads: All cabins are on gravel roads. The Helen area is mountainous, and therefore some roads and/or driveways may be slightly steep. They are all accessible by any type of vehicle, however if you are arriving by motorcycle or will be towing a trailer, please contact us prior to making a reservation so we may determine which cabin location will allow for easiest access. Pets: (***Dogs Only!***) Some cabins do allow pets. (25 LBS or LESS)There will be a $50.00 and $100 for over 25 LBS non-refundable fee per pet. (***2 Pet Maximum***) Evidence of pets in a property where pets are not allowed will result in *****Additional Charges to the Guest****. If your pet is going to be on the furniture you MUST bring your own blanket or sheet for your pet to sit on. This is to protect the furniture and to avoid additional cleaning charges. Guest is responsible, at the time of making a reservation, to notify Tanglewood Cabins of the type and weight of pet. If no pet is listed on the lease, no pet should occupy the property. Any excessive cleaning required due to pet hair, stains, etc. will be charged to the guest. Animals and Insects: All cabins are treated by a professional pest control company on a regular base. However, guests are in the mountains and woods and depending upon the time of year may encounter Bear, Deer, Turkey, Ladybugs, Carpenter Bees, Wasps, Yellow Jackets, Scorpions, Ticks, Ants, Chiggers, etc... Guests are encouraged to dress accordingly and to bring insect repellent for outdoor activities. No House Parties or Extra Guests Rental: guest understands and agrees that we accept families, married couples, and responsible adults over the age of 21 only. Guest(s) also agree that the premises shall not be occupied by more than the number of people stated on the reservation. If the unit is occupied by more than the number of people stated; it will result in loss of total rent, and/or additional charge to credit card along with guest will have to vacate cabin. Occupants in use of premises shall not disturb or offend neighbors in any manner. The use of any firearms or fireworks is strictly prohibited. Any complaints of any nature will be dealt with on a case-by-case basis and dealt with accordingly. Please respect your neighbors and keep the noise level down between the hours of 10:00 p.m. and 8:00 a.m.